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What are the top three technology solutions you would want included in residential pricing?
Seniors and Adult Family Caregivers find value in technology because of the healthcare benefits it can provide.
This is the first time we’ve asked this type of question in a way that also reflects a value statement. The choices are presented in the context of the price a resident would pay for Senior Housing. In some ways it could be presumed that these items, chosen by both the Seniors and the Adult Caregivers, have become table stakes for a Senior Housing offering.
It is important to note that while Adult Family Caregivers did not mention high speed internet, it was clearly most important to Seniors themselves. This could be understood as a result of the COVID-19 separation from family and friends, and the high value that Seniors now place on connectivity as a lifeline to their loved ones. Their primary means of communication and social interaction is dependent on stable Wi-Fi.
In 2020, technology investment in infection control was extremely or very important to Seniors and Adult Caregivers (75% and 85% respectively). The infection control technology on this list (Air Quality) did not make the top three in 2021 (10% and 9% respectively).
NOTE: Seniors and Adult Family Caregivers were asked to choose their top three from the options which also included Air Quality (Ionization, Ultraviolet Technology, etc), Access to Virtual Communication Platforms (Zoom, FaceTime, etc.), Voice Activated Devices (Echo, Home, etc.), Wander Management and Wearables to Provide Constant Monitoring of Vital Signs.
What are the top three influences in selecting a specific residential option?
NOTE: Seniors and Adult Family Caregivers were asked to choose their top three from options which also included Safety & Infection Control Procedures, Location Near Current Home, Healthcare Resort/Spa Feel, Social Opportunities, Affiliation with Acute Care and Knowing a Fellow Resident.
The importance of healthcare provided on-site to both Seniors and Adult Family Caregivers was a surprising new value expected in Senior Housing.
Want more insight on what these results mean for the future of Senior Housing? Download the white paper below.